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Lexmark CFM

Lexmark CFM is a monitoring service provided by Lexmark and RBC to assist with Lexmark servicing. The software can either be installed on a Server or PC to monitor the printers (Fleet Agent). Alternately it can be directly installed on compatible Lexmark device (Printer Agent). Please see the below security settings that need to be configured in order to allow CFM to work as intended.

 

Fleet Agent

The Fleet Agent requires a dedicated, high-availability, on-premises server, or hosted computer. It must have a constant Internet connection. The Fleet Agent should not be placed on a computer that is routinely shut down or routinely disconnected from the Internet. A single Fleet Agent can manage 1000s printers. Only one is needed per customer WAN.

Minimum computer specifications

Operating System x86 – 64
Processor 1Ghz dual core
RAM 2GB
Storage 32GB

Firewalls

CFM URLs

*.us.iss.lexmark.com *.eu.iss.lexmark.com
ccs.lexmark.com ccs.lexmark.com
ccs-cdn.lexmark.com ccs-cdn.lexmark.com
*.s3.us-east-2.amazonaws.com *.s3.eu-centre-1.amazonaws.com
*.us.iss.lexmark.com *.s3.eu-central-1.amazonaws.com
*.s3.us-east-2.amazonaws.com *.eu.iss.lexmark.com

Ports and Protocols

Printer Discovery

Port Protocol Function Data Flow
443 HTTPS Fleet Agent Setup Fleet Agent ↔ CFM
161 SNMP Printer Discovery Fleet Agent ↔ Printer
5353 mDNS Printer Discovery Fleet Agent ↔ Printer
6100 (UDP)
6110 (TCP)
Lexmark Secure Transport1 (LST) Printer Discovery Fleet Agent ↔ Printer
9300
5000
NPA Network Transport1 (NPANT)
Object Store1 (OS)
Printer Discovery Fleet Agent ↔ Printer
443 HTTPS Printer Enrolment Fleet Agent ↔ CFM

 

Printer Configuration / Management

Port Protocol Function Data Flow
443 HTTPS Data Collection
Printer Configuration
Printer Management
Fleet Agent ↔ CFM
161 SNMP Data Collection
Printer Configuration
Printer Management
Fleet Agent ↔ Printer
5353 mDNS Data Collection
Printer Configuration
Printer Management
Fleet Agent ↔ Printer
6100 (UDP)
6110 (TCP)
Lexmark Secure Transport1 (LST) Data Collection
Printer Configuration
Printer Management
Fleet Agent ↔ Printer
9300
5000
NPA Network Transport1 (NPANT)
Object Store1 (OS)
Data Collection
Printer Configuration
Printer Management
Fleet Agent ↔ Printer

Printer Agent

The Printer Agent installs the Printer Configuration Agent on each printer to be managed. Each printer Configuration Agent submit its data directly to CFM. The Printer Agent only supports Lexmark printers.

 

Firewalls

CFM URLs

*.us.iss.lexmark.com *.eu.iss.lexmark.com
ccs.lexmark.com ccs.lexmark.com
ccs-cdn.lexmark.com ccs-cdn.lexmark.com
*.s3.us-east-2.amazonaws.com *.s3.eu-centre-1.amazonaws.com
*.us.iss.lexmark.com *.s3.eu-central-1.amazonaws.com
*.s3.us-east-2.amazonaws.com *.eu.iss.lexmark.com

Ports and Protocols

Printer Discovery

Port Protocol Function Data Flow
161
5000
5353

6100 (UPD)
6110 (TCP)

9300

SNMP
Object Store1 (OS)
mDNS

Lexmark Secure Transport1 (LST)

NPA Network Trasport1 (NPANT)

Printer Discovery PET ↔ Printer
443
9100
HTTPS
HTTP
Printer Enrolment PET ↔ Printer
Printer ↔ CFM
443 HTTPS Printer Setup Printer ↔ CFM

 

Printer Configuration / Management

Port Protocol Function Data Flow
443 HTTPS Data Collection
Printer Configuration
Printer Management
Printer ↔ CFM
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