How to update your printer Firmware using link sent from QPC

This video is going to show you step by step how to update your printer firmware using the link sent in an email by QPC.  The process can be a bit daunting, however it need not be as it is just a step by step process which is easy to follow.

Please note when you are updating your firmware to make sure that nobody is using the printer at the time.  Interruptions during the firmware update can cause serious machine malfunctions which are not covered under warranty.  You are best to do this after hours when nobody is in the office using the machine, or just make sure everybody knows not to use it for 10 minutes while the process happens.

If you have any questions, please do not hesitate to call.

Why is a firmware update necessary?

What we are finding with all of todays computer and software updates that the printers themselves are falling behind and not being able to understand the new data being thrown at them from these new systems and programs.  This is causing a lot of frozen printers and a variety of error messages and annoying delays in your business operations.

Printer companies are constantly updating the insides of their printer software so that they can understand the new computer technologies without malfunctioning, so it is necessary for you to run these updates to ensure smooth printer operation.

It is a very easy step by step process outlined in the video below: