HP Printer Asking For Tray 1 To Be Loaded

A common issue we see is your HP printer flashing “amber” and asking for paper to be loaded into tray 1 when there is already A4 loaded in your main paper trays.

There are usually three causes for this issue, please watch the video for more information.

*On new enterprise machines, you will have to select the “tray” option from the main menu.